Shipping policy

At Buildara we are committed to delivering your order quickly, safely, and affordably.

Order Processing Time:

  • Orders are processed within 1–2 business days after purchase.

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Time (USA):

  • Standard Shipping: 3–7 business days (depending on your location)

  • Expedited Shipping: Options available at checkout

Shipping Charges:

  • Shipping costs vary based on your delivery location and the size/weight of your order.

  • Exact shipping fees will be calculated at checkout based on your shipping address.

  • You will see the total shipping cost before you complete your order.

Delivery Area:
We currently ship within the United States only. If you need international shipping, please contact us first.

Damaged or Missing Items:
If your package arrives damaged or any items are missing, contact us at info@buildbrightkids.com  within 48 hours of delivery. Please include your order number and photos of the issue so we can assist you promptly.

Wrong Address Disclaimer:
Please ensure your shipping address is accurate before placing your order. We are not responsible for lost packages due to incorrect or incomplete addresses.

Contact Us:
For any shipping-related questions, feel free to email us at info@buildbrightkids.com